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Medical Receptionist

Bethesda, MD
Job Title: Medical Office Receptionist
Location: Bethesda, MD (downtown)
Salary: $25.00 hour range
Job Description:
Our medical practice focusing on advanced dermatological care, aesthetic treatments, and vein-related  is seeking a professional and detail-oriented Medical Office Receptionist to join our team. This role is essential to maintaining a welcoming environment for our patients and ensuring the smooth operation of our office. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to manage multiple responsibilities in a fast-paced medical setting.
Responsibilities:
  • Greet patients and visitors warmly, ensuring a positive and professional first impression.
  • Answer and direct phone calls efficiently, providing exceptional customer service to all inquiries.
  • Schedule and confirm patient appointments, ensuring optimal use of office resources.
  • Maintain a clean, organized, and professional office environment.
  • Assist with accounts receivable tasks, including billing for private, self-pay, insurance, and Medicare.
  • Process payments and resolve patient billing inquiries in a timely and accurate manner.
  • Support the use and maintenance of the EMA electronic health record (EHR) system, ensuring accurate patient information and compliance with HIPAA standards.
  • Coordinate with medical staff to ensure patient records and billing are current and accurate.
  • Handle insurance verifications, pre-authorizations, and claims submissions as needed.
  • Perform general administrative tasks such as filing, scanning, and managing correspondence.
Qualifications:
  • Previous experience in a medical office setting is highly preferred.
  • Familiarity with accounts receivable, medical billing (including private, self-pay, insurance, and Medicare).
  • Proficiency with EMA electronic health record (EHR) system (or similar systems).
  • Strong organizational and multitasking skills.
  • Excellent interpersonal and communication abilities.
  • Knowledge of medical terminology is a plus.
  • High school diploma or equivalent required; additional education or certifications in medical administration is a plus.

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