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Provider Relations Coordinator

Dallas, TX

Position Summary
As a Provider Relations Coordinator, you will serve as a liaison between the organization and its network of healthcare providers, ensuring effective communication, onboarding support, and operational troubleshooting. You will help maintain strong provider relationships while working across departments such as credentialing, claims, and compliance to ensure efficient and timely resolution of provider concerns.

Key Responsibilities

  • Act as the primary point of contact for providers, responding to inquiries regarding credentialing, onboarding, reimbursement, and compliance

  • Maintain and update provider records in internal databases and ensure alignment with regulatory requirements

  • Support the recredentialing and contracting processes by coordinating with providers and internal stakeholders

  • Draft and manage professional correspondence related to provider documentation and issue resolution

  • Collaborate with internal departments (legal, IT, claims) to resolve provider-facing challenges

  • Coordinate provider education on policies, systems, and processes

  • Assist with reporting, audits, and documentation required for regulatory compliance

  • Use your organizational skills to manage multiple priorities with professionalism and discretion

Qualifications

  • 5+ years of professional experience in legal administration, office management, or healthcare operations

  • Demonstrated experience in HR, payroll, and vendor relations

  • Strong communication and decision-making skills

  • Detail-oriented, highly organized, and able to work independently in a remote setting

  • Proficiency with Microsoft Office; experience with internal systems or databases is a plus

  • Bachelor’s degree preferred but not required

Compensation & Benefits

  • $90,000 annual salary

  • Full medical, dental, and vision insurance

  • 401(k) with employer match

  • Paid time off and holidays

  • Remote work flexibility

  • Career development and wellness resources

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