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Utilization Management Nurse – Behavioral Health Focus (Remote)

Phoenix, AZ

Job Title: Utilization Management Nurse – Behavioral Health Focus (Remote)

Time Zone Preference:
Pacific or Mountain Time Zone is preferred

Work Schedule:
Tuesday through Saturday, 8:00 AM – 5:00 PM PST

Compensation:
$40 per hour

Position Type:
Temporary to Permanent

Position Summary:
A Managed Care Organization is seeking a Utilization Management Nurse to review provider-submitted service authorization requests and evaluate medical necessity, with a primary focus on behavioral health services. This position plays a key role in ensuring members receive appropriate and timely care by performing prior authorizations and concurrent reviews.

Day-to-Day Responsibilities:

  • Review provider submissions for prior service authorizations, particularly in behavioral health

  • Evaluate requests for medical necessity and appropriate service levels

  • Provide concurrent review and prior authorization according to internal policies

  • Identify appropriate benefits and determine eligibility and expected length of stay

  • Collaborate with internal departments, including Behavioral Health and Long Term Care, to ensure continuity of care

  • Refer cases to medical directors as needed

  • Maintain productivity and quality standards

  • Participate in staff meetings and assist with onboarding of new team members

  • Foster professional relationships with internal teams and provider partners

Must-Have Requirements:

  • Background in Behavioral Health services and/or experience with a Managed Care Organization (MCO) in Utilization Management

Licensure Requirements:

  • Active, unrestricted RN, LPN, LCSW, or LPC license 

Required Education and Experience:

  • Completion of an accredited Registered Nursing program (or equivalent combination of experience and education)

  • 2 years of clinical experience, preferably in hospital nursing, utilization management, or case management

Knowledge, Skills, and Abilities:

  • Understanding of state and federal healthcare regulations

  • Experience with InterQual and NCQA standards

  • Strong organizational, communication, and problem-solving skills

  • Proficient in Microsoft Office and electronic documentation systems

  • Ability to work independently and manage multiple priorities

  • Professional demeanor and commitment to confidentiality and compliance with HIPAA standards

  • Team-oriented with the ability to build and maintain positive working relationships

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