Job Title: Inside Sales Account Manager
Location: Manchester, CT 06040
Salary: $55,000 + Bonus
Industry: Managed IT Services (MSP)
Our client is a rapidly growing provider of managed IT services, offering cutting-edge solutions in cloud, cybersecurity, and IT infrastructure. They are known for delivering high-value, client-centric technology support to small and mid-sized businesses. This is a fantastic opportunity to join a collaborative, forward-thinking team and grow your career in a dynamic tech-driven environment.
We are seeking a motivated and results-driven Inside Sales Account Manager to support the growth of our managed services practice. The ideal candidate will be passionate about technology, driven by client success, and skilled at building strong relationships and uncovering new sales opportunities.
Manage inbound and outbound sales activities to drive new business and meet revenue goals
Build, maintain, and strengthen relationships with prospective and existing clients
Understand client business needs and present tailored IT solutions, including managed services, cloud, cybersecurity, and infrastructure
Work closely with technical teams to coordinate service delivery and client onboarding
Maintain detailed records of sales activity and customer interactions using CRM tools (Salesforce, HubSpot, etc.)
Stay informed about industry trends, market conditions, and competitive offerings
2+ years of inside sales or account management experience (IT or MSP industry strongly preferred)
Excellent verbal and written communication skills
High level of technical curiosity and problem-solving ability
Organized, self-motivated, and goal-driven
Strong time management skills and ability to multitask
Understanding of MSP services, cybersecurity, and IT infrastructure
Experience with CRM platforms such as Salesforce or HubSpot
Familiarity with Microsoft 365 products and services
Competitive base salary of $55K + performance-based bonus
Opportunities for professional growth and career advancement
A collaborative, innovative, and supportive work environment
Access to industry-leading technology and resources