Medicaid Office Manager – Kansas Managed Care Expansion
Wichita, KS 67216
Full-Time | Onsite
Base salary starting at $80,000+, commensurate with experience
Up to 20% annual performance bonus
Comprehensive benefits package including:
Medical, dental, and vision insurance
401(k) with employer contribution
Paid time off and paid holidays
Ongoing training and career development opportunities
This position was created due to rapid expansion of a national managed care organization’s Kansas Medicaid footprint. The organization serves Kansas Medicaid members through state-approved managed care and waiver programs As enrollment and service delivery continue to grow, a hands-on Medicaid Office Manager is needed to lead day-to-day operations of a mid-sized Medicaid-focused office in southern Wichita. This role plays a critical part in stabilizing operations, building scalable processes, and supporting staff during a period of active growth Ideal for a leader with strong Medicaid experience who can balance operations, people management, and compliance
Oversee daily operations of a mid-sized office serving Kansas Medicaid members
Ensure efficient workflows across administrative, clinical, and support teams
Maintain compliance with Kansas Medicaid regulations, waiver requirements, and internal policies
Monitor productivity, service delivery, and key operational performance metrics
Manage and support administrative staff, care coordinators, and clinical personnel
Provide coaching, performance management, and professional development
Foster a collaborative, compliance-driven, and member-focused culture
Address escalations related to staff performance, workflow challenges, and member concerns
Ensure office operations align with Kansas Medicaid waiver programs, including HCBS and related services
Support care coordination, authorizations, eligibility verification, and documentation standards
Serve as a local subject-matter resource for Medicaid policies, procedures, and workflows
Lead hiring efforts for administrative and clinical roles as the office scales
Oversee onboarding, orientation, and ongoing training initiatives
Ensure staff are properly credentialed, compliant, and operationally prepared
Partner with HR and regional leadership on workforce planning and staffing needs
Ensure adherence to state, federal, and managed care compliance standards
Support audits, reporting requirements, and corrective action plans when necessary
Promote continuous improvement in service quality, outcomes, and operational efficiency
Partner closely with regional leadership, HR, and corporate support teams
Prepare and present operational, staffing, and performance reports
Support implementation of new programs, initiatives, and process improvements tied to Kansas expansion
Five or more years of experience managing healthcare or Medicaid-focused office operations
Proven experience supervising administrative staff and clinical teams
Strong working knowledge of Medicaid programs and waiver-based services
Experience with hiring, onboarding, training, and performance management
Excellent leadership, communication, and organizational skills
Ability to manage competing priorities in a fast-paced, growth-oriented environment
Experience working within a large national managed care organization
Knowledge of Kansas Medicaid waivers and state-specific regulations
Background in care coordination, case management, or clinical operations
Bachelor’s degree in healthcare administration, business, nursing, or a related field