Administrator – Medicaid Home Care Agency

Location: Phoenix, AZ 85004
Employment Type: Full-Time
Salary: $75-$85K, based on experience + Bonus Eligibility

About the Opportunity

A rapidly expanding Medicaid home care agency serving the Phoenix metro area is seeking an Administrator to manage operations, compliance, staffing, and intake coordination. This role is ideal for a leader familiar with Arizona Medicaid and MCO-driven referral environments who can support operational growth and service excellence.

Key Responsibilities

Leadership & Operations Management

• Direct daily operations of the home care agency

• Manage caregiver staffing, scheduling, and client assignments

• Supervise administrative and care coordination staff

• Ensure services align with authorized hours and care plans

Compliance & Medicaid Oversight

• Ensure compliance with Arizona Medicaid and AHCCCS regulations

• Maintain accurate documentation and authorization workflows

• Support audits, quality reviews, and incident management

Client, MCO & Community Relations

• Serve as a primary liaison with clients, families, and MCO partners

• Coordinate intake and start-of-care processes

• Address escalations and service issues professionally

Administrative & Financial Responsibilities

• Oversee billing, payroll approvals, and authorization tracking

• Monitor productivity, staffing coverage, and service utilization

• Support budgeting and operational planning initiatives

Qualifications

• 3+ years of leadership experience in home care or healthcare operations

• Strong understanding of Medicaid-funded home care services

• Experience working with managed care organizations

• Excellent leadership, communication, and problem-solving skills

Preferred Experience

• Experience with Arizona Medicaid and AHCCCS programs

• Familiarity with MCOs such as UnitedHealthcare, Banner Health, or Mercy Care

• Bachelor’s degree in healthcare administration, business, or related field