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Administrator – Connecticut Medicaid Home Care Agency

Hartford, CT

Administrator – Medicaid Home Care Agency

Location: Hartford, CT 06103
Employment Type: Full-Time
Salary: $75-$85K + Bonus Eligibility

About the Opportunity

A Medicaid-focused home care agency serving Hartford and surrounding communities is seeking an experienced Administrator to oversee operations, compliance, staffing, and intake coordination. This role is well suited for a leader with knowledge of Connecticut Medicaid waivers, intake processes, and coordination with Area Agencies on Aging.

Key Responsibilities

Leadership & Operations Management

  • Oversee daily operations of the home care agency

  • Manage caregiver staffing, scheduling, and client coverage

  • Supervise office staff and care coordination teams

  • Ensure services align with care plans and waiver authorizations

Compliance & Waiver Oversight

  • Ensure compliance with Connecticut Medicaid and DSS regulations

  • Maintain adherence to HCBS waiver documentation standards

  • Support audits, incident reporting, and quality assurance processes

Intake & Referral Coordination

  • Coordinate referrals from case management organizations and AAAs

  • Support start-of-care processes and authorization alignment

  • Communicate with clients, families, and referral partners

Administrative & Financial Oversight

  • Oversee billing, payroll approval, and authorization accuracy

  • Track service utilization, staffing levels, and operational metrics

  • Collaborate with leadership on growth and staffing strategies

Qualifications

  • 3+ years of leadership experience in home care or healthcare administration

  • Strong understanding of Medicaid-funded home care services

  • Excellent organizational, communication, and leadership skills

  • Ability to manage intake-driven workflows and compliance requirements

Preferred Experience

  • Experience with Connecticut Medicaid waivers such as HCBS for Elders and the PCA Waiver

  • Familiarity with Connecticut DSS and Area Agencies on Aging

  • Bachelor’s degree in healthcare administration, social services, business, or related field

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