Location: Bronx, NY 10463 (Riverdale area)
Employment Type: Full-Time | Permanent
Schedule: Sunday – Thursday, 9:00 AM – 5:00 PM (rotating holidays)
Compensation: $67,000 – $72,000 per year + Full Benefits
Company Overview
A respected, mission-driven senior care organization in the Bronx is seeking a compassionate and experienced Resident Services Coordinator to join its team. This organization is dedicated to enhancing the quality of life for seniors through comprehensive care, support services, and a collaborative, resident-focused approach.
Position Summary
The Resident Services Coordinator plays a key role in supporting the Social Services Department and ensuring residents receive high-quality, individualized care. This position focuses on care coordination, resident advocacy, and supporting families through the complexities of long-term care and aging services.
Key Responsibilities
Assist in the overall management and daily operations of the Social Services Department
Support and guide a multidisciplinary care team to deliver resident-centered services
Provide emotional, social, and community-based support to residents and their families
Conduct resident assessments and coordinate case management services
Assist residents and families in navigating long-term care resources, benefits, and entitlements
Maintain accurate, timely, and compliant documentation of services and interactions
Promote and uphold quality of life standards in alignment with regulatory and organizational guidelines
Qualifications
Master’s degree in Social Work (MSW) required
NY State LMSW (or working toward licensure) preferred
Minimum of 2 years of experience in geriatrics, long-term care, or case management preferred
Experience with discharge planning and assessing the needs of an aging population preferred
Background in healthcare, aging services, or long-term care settings a plus
Strong communication, organizational, and documentation skills
Ability to collaborate effectively with interdisciplinary teams
Compensation & Benefits
Medical, Dental, and Vision Insurance
403(b) Retirement Plan with Employer Match
Life Insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Pet Insurance
Tuition Reimbursement Program
Generous Paid Time Off:
4 weeks vacation
10 holidays (including your birthday)
15 sick days
2 personal days
2 floating holidays
Why Join Us
Opportunity to make a meaningful impact in the lives of seniors and their families
Collaborative, supportive work environment
Strong benefits package and work-life balance
Career growth within a stable, mission-driven organization
Apply today to be part of a team committed to delivering compassionate, high-quality care.