Location: Londonderry, New Hampshire
Full-Time | In-Office Role
As a Scheduling Coordinator, you will play a key role in the day-to-day operations of a growing home care organization supporting PCA services. Your work directly impacts both caregivers and clients by ensuring schedules run smoothly and care is delivered consistently.
This is a fast-paced, team-oriented role where you will manage caregiver schedules, communicate with clients and staff, and help maintain high service standards across the organization.
• $25–$27 per hour (based on experience)
• Weekly pay
• Full-time, stable hours
• Develop and maintain daily and weekly caregiver schedules
• Coordinate assignments based on client needs, caregiver availability, and skill sets
• Adjust schedules to accommodate call-outs, changes, and new cases
• Serve as a primary point of contact for client scheduling inquiries
• Communicate schedule updates clearly to caregivers and clients
• Maintain accurate scheduling records in the agency’s system
• Track caregiver availability, time-off requests, and coverage needs
• Resolve scheduling conflicts and last-minute changes efficiently
• Collaborate with operations and clinical teams to ensure continuity of care
• Assist with onboarding caregivers related to scheduling processes
• Respond to client concerns professionally and in a timely manner
• Ensure schedules meet state requirements and agency policies
• Monitor attendance and report missed or late visits
• Support general office operations including phones, documentation, and coordination
• Participate in an on-call rotation as needed
• Minimum of 2 years of scheduling experience required
• Home care or home health experience required
• High school diploma or equivalent required; Associate degree preferred
• Experience with scheduling systems and EHR platforms
• Familiarity with HHAeXchange, AccessEMR, or similar systems preferred
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment and handle pressure
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office
• High level of professionalism, reliability, and confidentiality
• Bilingual (Spanish or other language) is a plus
• Team-oriented and supportive work environment
• Consistent, structured schedule with clear expectations
• High-impact role within a growing organization
• Opportunity for growth and advancement
• Build strong, respectful relationships with staff and clients
• Deliver consistent, high-quality service
• Maintain a culture of accountability and communication
• Provide the tools and support needed for success