Jobs at Morgan Stephens

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Gaithersburg, MD

The primary role of the Optician is to enhance patient satisfaction and maintain strong relationships with both patients and doctors.  

SALARY: $52,000-$56,000 + Benefits


  • Boost store revenue by cultivating a sales-oriented environment through effective retail techniques.
  • Cultivate professional connections with colleagues and doctors.
  • Fill eyeglass prescriptions and tailor lenses and frames to meet patient needs, including lens recommendations and frame selection.
  • Conduct optical measurements accurately and ensure a seamless patient experience from pricing to delivery.
  • Offer guidance on Managed Vision Care and assist with store merchandising and marketing activities.
  • Perform pre-screening tasks and routine cleaning duties.


  • Sales proficiency and accountability for achieving sales targets.
  • Previous experience in retail or customer service is advantageous.
  • Strong communication skills to effectively interact with patients and exceed their expectations.
  • Ability to foster positive relationships with colleagues and doctors.
  • Attention to detail, follow-up, and flexibility in managing tasks.
  • Willingness to take calculated risks.
  • Familiarity with personal computers and basic knowledge of vision insurance.
  • Preferably, experience with prescreening equipment such as Optomap and Auto-refractor.

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