Job Title: Optician Assistant
Location: Asheville, NC
Pay Rate: $19/hour + Commissions for sales of in store products
Employment Type: Full-Time

Company Overview:
We are a leading national eye care chain committed to delivering exceptional patient experiences and high-quality vision care. Our Asheville location is seeking a friendly and detail-oriented Optician Assistant to support our clinical team and ensure smooth patient flow and satisfaction.

Position Summary:
The Optician Assistant will play a key role in welcoming patients, preparing them for eye exams, and supporting optometrists during the check-in process. The ideal candidate will be customer service-driven, organized, and comfortable in a fast-paced clinical setting.

Key Responsibilities:

• Greet and check in patients for scheduled eye exams and vision consultations

• Verify insurance coverage and collect co-pays or patient payments

• Update and maintain accurate patient records in the electronic health system

• Assist patients with pre-testing procedures under the guidance of the optometrist

• Manage the front desk by answering phones, scheduling appointments, and providing information on services

• Maintain a clean, organized, and patient-ready front office and pre-test area

• Coordinate with optometrists and other staff to ensure efficient patient flow

Qualifications:

• Previous experience in a medical office or optical setting preferred

• Strong communication and interpersonal skills

• Comfortable with computers and electronic medical record (EMR) systems

• High attention to detail and ability to multitask

• Professional, courteous, and patient-focused demeanor

• High school diploma or equivalent required

Benefits:

• Competitive hourly wage ($19/hour)

• Opportunities for growth within a national eye care organization

• Employee discounts on vision products and services

• Supportive team environment