Case Manager – Home Care Intake (Connecticut Medicaid)

Location: Hartford, CT 06103
Employment Type: Full-Time
Estimated Salary: $62,000–$78,000 annually + Bonus Eligibility

About the Role

A Medicaid-focused home care agency serving Hartford and surrounding communities is seeking a Case Manager – Intake to coordinate referrals and intake for Connecticut Medicaid waiver clients. This role works closely with Area Agencies on Aging, DSS, and care management organizations to ensure smooth start-of-care and compliance with waiver requirements.

Key Responsibilities

• Manage intake referrals for Medicaid-funded home care services

• Verify eligibility and waiver enrollment

• Coordinate intake documentation and authorizations

• Communicate with AAAs, case managers, and referral partners

• Support start-of-care scheduling and onboarding

• Ensure compliance with Connecticut Medicaid documentation standards

• Maintain accurate case notes and intake records

• Serve as a liaison between clients, families, and internal teams

Qualifications

• 2+ years of experience in Medicaid intake, case management, or healthcare coordination

• Strong understanding of Connecticut Medicaid processes

• Excellent attention to detail and organizational skills

• Ability to manage multiple cases and deadlines

Preferred Experience

• Experience with Connecticut Medicaid waivers such as HCBS for Elders and PCA

• Familiarity with Connecticut DSS and Area Agencies on Aging

• Bachelor’s degree in social services, healthcare, or related field preferred