Join an excellent team fully remote in Ohio.
RESPONSIBILITIES
- Oversee the monthly invoicing for hospital clients
- Track payments and follow-up on outstanding accounts
- Identify Client rebill and follow-up trends that may impact revenue
- Generate client facing invoices (account level and summary)
- Complete quarterly historical invoicing projects
- If applicable, initiate corrected claim rebills and/or follow-up accounts into appropriate work queues
- If applicable, rebill and follow-up on Medicare DDE accounts
- Monitor Client rebill performance via bi-weekly reconciliation and escalate timely delays/non-DRG payers/removals to the Associate managing the Client account
- Manage client invoicing inquiries and work to resolve account discrepancies
- Contribute to the development of invoicing methodologies and application tool enhancements
- Develop summary guides on invoicing process for each Client
REQUIRED QUALIFICATIONS
- 3+ years of experience in Revenue Cycle, HIM professional or hospital billing
- 2+ years of customer service experience
- Proven experience in working with multiple HIS Systems (e.g., Epic, Cerner, Meditech, STAR)
- Proven knowledge of Commercial, Government, and Managed Care insurance payers
- HIPAA compliant certification and/or the ability to renew through training
- HS diploma required
DESIRED QUALIFICATIONS
- A strong attention to detail and organization skills
- Creative problem-solving skills
- Ability to maintain the highest levels of customer satisfaction and be service-oriented
- Demonstrated ability to lead and influence others
- Team-oriented and adaptable
- Ability to build and maintain strong relationships, generating positive client feedback on quality, value, delivery, and results
- Strong verbal and written communication skills
- Proficiency with Microsoft Office, including basic to intermediate Excel functions