Join an excellent team fully remote in Ohio.  

RESPONSIBILITIES

• Oversee the monthly invoicing for hospital clients 
  1. Track payments and follow-up on outstanding accounts 
  2. Identify Client rebill and follow-up trends that may impact revenue 
  3. Generate client facing invoices (account level and summary)
  4. Complete quarterly historical invoicing projects
  5. If applicable, initiate corrected claim rebills and/or follow-up accounts into appropriate work queues 
  6. If applicable, rebill and follow-up on Medicare DDE accounts 
• Monitor Client rebill performance via bi-weekly reconciliation and escalate timely delays/non-DRG payers/removals to the Associate managing the Client account
• Manage client invoicing inquiries and work to resolve account discrepancies
• Contribute to the development of invoicing methodologies and application tool enhancements
• Develop summary guides on invoicing process for each Client

 

REQUIRED QUALIFICATIONS

• 3+ years of experience in Revenue Cycle, HIM professional or hospital billing
• 2+ years of customer service experience 
• Proven experience in working with multiple HIS Systems (e.g., Epic, Cerner, Meditech, STAR)
• Proven knowledge of Commercial, Government, and Managed Care insurance payers
• HIPAA compliant certification and/or the ability to renew through training
• HS diploma required

DESIRED QUALIFICATIONS

• A strong attention to detail and organization skills
• Creative problem-solving skills
• Ability to maintain the highest levels of customer satisfaction and be service-oriented
• Demonstrated ability to lead and influence others
• Team-oriented and adaptable
• Ability to build and maintain strong relationships, generating positive client feedback on quality, value, delivery, and results
• Strong verbal and written communication skills
• Proficiency with Microsoft Office, including basic to intermediate Excel functions