The House Manager is responsible for monitoring the activities of clients of the Emergency Shelter and to ensure compliance with program rules and expectations. The House Manager will provide direct program support to clients and work collaboratively with Case Managers.
A successful candidate will be responsible, well organized and a strong communicator
ESSENTIAL JOB DUTIES
45% Provides direct client care; assigns and monitors housekeeping chores and laundry services; coordinates the distribution of essential resources and supplies; facilitates the distribution of food, clothing, household supplies, personal hygiene products and starter kits for clients; works collaboratively with Case Manager to support client’s needs.
20% Program and facility management; pre-screen potential clients for services; prepares rooms for new client arrivals; maintain inventory and supplies; responsible for providing consistent security of the facility, conducts inspections of client rooms, grounds and common areas; provides briefings to House Management team and summary of daily shift status; coordinate repairs and physical upkeep of the building’s interior and exterior; conduct fire drills and quarterly safety inspection as scheduled.
15% Data management of ETO and HMIS; maintains accurate records and documentation to be submitted for monthly reporting; maintains daily activity log and sign -in/out log.
15% Community Collaboration; ability to effectively outreach to community resource providers; maintains an up-to-date client resource list; assists in the coordination and set up of special events, monthly All-Client Meetings, etc. as request by Shelter Coordinator.
5% Perform other duties as assigned.
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