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Resettlement Case Manager - Great Benefits!

Arlington, VA
Do you have a passion for helping people and are looking for a great mission with amazing benefits?
In this role you will assist immigrants and refugees with basic day to day needs such as enrolling children in school, finding a doctor, and gaining citizenship.  Please apply for a rewarding career!

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Primary Responsibilities:

  • Ensure all core services mandated through the Department of State Cooperative Agreement are provided within allocated timeframes
  • Greet  new refugee arrivals at the airport and transport to their residence
  • Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families
  • Be able to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services
  • Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the  service period.
  • Collaborate with local health departments, social services offices , mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
  • Coordinate with volunteers and churches to support client integration and success.
  • Provide cultural orientation and other integration trainings to newly arriving families as part of the adjustment process per Reception and Placement guidelines
  • Verify the need and eligibility for rental,  cash assistance and other needs and process payment vouchers per State Department guideline.
  • Maintain well-organized case notes and client files.
  • Provides case management support for MG clients

Knowledge, Skills, and Abilities

  • Bachelor’s degree required
  • Three years of previous direct work experience in a culturally diverse environment.(preferably refugee resettlement)
  • Excellent oral and written communication skills in English. 
  • Bilingual in English and one other language spoken by clients strongly preferred; Dari, Pashtu

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