Position: Bilingual Case Manager - Family Reunification
Location: Remote (with Manassas as home base)
Full-time (exempt)

Position Description:

The Family Reunification Case Manager, Family Reunification (FR), is responsible for conducting home studies (HS) and post-release services (PRS) to unaccompanied children reuniting with sponsors. The position will require some evening work as well as on-call responsibilities.  

 

Position Responsibilities:

• Carries a caseload of HS and/or PRS cases.  
• Provides HS and PRS through intensive case management and coordination of services.
• Documents all services provided and all contact in case notes.
• Completes and submits client reports promptly.
• Creates electronic files for each case referred to ensure case file maintenance. 
• Conduct assessment of client and family needs and assist clients in setting goals.
• Deliver and coordinate services to individuals and families and maintain direct contact.
• Conduct home visits.
• Make appropriate referrals for needs.
• One-on-one weekly meetings with supervisor (program director) to address programmatic needs.
• Participate in weekly team meetings to staff cases and support the team's goals.
  • Occasionally attend in-person meetings.
• Elevates complex cases or urgent incidents to the supervisor as needed. 

 

 

Other Duties:

• Serves as task supervisor for social work interns.
  • Participate in Intern Group meetings.
• Provides coverage for other case managers on an as-needed basis.
• Connect with in-house services and outside agencies to address the client's needs. 
• Reports to the Program Director. 
• Prepares home study, periodic, and case closure reports in MRIS for submission on time.
• Provides Family Reunification activities information and success stories quarterly reports.
• Completes quarterly review of case closure files with the program director.
• Uses the data management system regularly to collect data and complete reports (UC Portal, MRIS).
• Creates clients' folders on Microsoft Outlook for email documentation.
• Uses company equipment for documentation (laptop and mobile devices).

 

Education and Experience:

• Bachelor's degree in Social Work, behavioral sciences, human services or social services fields; Master's degree in Social Work (MSW) or Counseling preferred.
• Child welfare and/or case management experience preferred.
• Bilingual in Spanish: verbal and written required. Knowledge of indigenous Mayan languages is a plus.
• Experience in conflict management, accountability and confrontation is a must.
• Ability to work independently in the field as well as collaboratively as a team.
• Organized and flexible with a high degree of integrity, reliability, initiative and adaptability.
• Experience utilizing various Microsoft Office software products, including Outlook, Word, & Excel.
• Ability to handle and maintain confidential information per HIPAA protocols.
• Excellent verbal, written and listening communication with the clients and family reunification team.
• Must possess a valid driver’s license, have a good driving record, have at least three years of driving experience in the U.S., and be willing to transport clients in agency vehicles.

www.MorganStephens.com