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Healthcare Enrollment Specialist

Long Beach, CA

Job Title: Healthcare Enrollment Specialist 

Location: Remote 

Company Overview: We are ia leading healthcare services provider committed to ensuring accessible and comprehensive health coverage for all. We are currently seeking a dedicated and detail-oriented Healthcare Enrollment Specialist to join our team. This is a temporary-to-permanent position with the flexibility of working remotely.


  1. Enrollment Assistance:

    • Guide clients through the healthcare enrollment process.
    • Provide detailed explanations of available benefit plans and options.
    • Assist clients in selecting appropriate healthcare coverage based on their needs.
  2. Client Communication:

    • Maintain clear and effective communication with clients via phone, email, and virtual platforms.
    • Address client inquiries, concerns, and provide timely and accurate information.
  3. Documentation and Record Keeping:

    • Ensure accurate and complete documentation of client information.
    • Record client interactions and update relevant databases.
  4. Bilingual Support (Preferred):

    • Utilize bilingual skills in Spanish to assist Spanish-speaking clients effectively.
    • Translate and explain healthcare-related information to clients.
  5. Compliance:

    • Stay informed about healthcare regulations and enrollment guidelines.
    • Ensure compliance with industry standards and organizational policies.
  6. Problem Resolution:

    • Identify and resolve issues related to the enrollment process promptly.
    • Collaborate with internal teams to address complex client concerns.


  • Previous experience in healthcare enrollment or a related field is required.
  • Strong customer service and interpersonal skills.
  • Bilingual proficiency in English and Spanish is a plus.
  • Excellent communication and active listening skills.
  • Ability to work independently and remotely.
  • Detail-oriented with strong organizational skills.


  • Competitive compensation.
  • Opportunities for career advancement.
  • Comprehensive training and ongoing professional development.
  • Temporary-to-permanent position for the right candidate.

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