Job Title: Healthcare Enrollment Specialist
Company Overview: We are ia leading healthcare services provider committed to ensuring accessible and comprehensive health coverage for all. We are currently seeking a dedicated and detail-oriented Healthcare Enrollment Specialist to join our team. This is a temporary-to-permanent position with the flexibility of working remotely.
- Guide clients through the healthcare enrollment process.
- Provide detailed explanations of available benefit plans and options.
- Assist clients in selecting appropriate healthcare coverage based on their needs.
- Maintain clear and effective communication with clients via phone, email, and virtual platforms.
- Address client inquiries, concerns, and provide timely and accurate information.
Documentation and Record Keeping:
- Ensure accurate and complete documentation of client information.
- Record client interactions and update relevant databases.
Bilingual Support (Preferred):
- Utilize bilingual skills in Spanish to assist Spanish-speaking clients effectively.
- Translate and explain healthcare-related information to clients.
- Stay informed about healthcare regulations and enrollment guidelines.
- Ensure compliance with industry standards and organizational policies.
- Identify and resolve issues related to the enrollment process promptly.
- Collaborate with internal teams to address complex client concerns.
- Previous experience in healthcare enrollment or a related field is required.
- Strong customer service and interpersonal skills.
- Bilingual proficiency in English and Spanish is a plus.
- Excellent communication and active listening skills.
- Ability to work independently and remotely.
- Detail-oriented with strong organizational skills.
- Competitive compensation.
- Opportunities for career advancement.
- Comprehensive training and ongoing professional development.
- Temporary-to-permanent position for the right candidate.