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Customer Service Representative - Health Plan (Hybrid Remote)

Long Beach, CA
About us:
Morgan Stephens represents the nation’s top healthcare systems offering the highest compensation and benefits to our top candidates.   We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the United States, we have successfully served the needs of our employees and clients by placing thousands of quality healthcare professionals into organizations seeking top talent.
Open Position:
  • Responsible for providing telephonic customer service support to members and/or providers through inbound and outbound calling.
  • Direct customer interaction utilizing alternative methods, such as telephonic, mail or email.
  • Answer and work to resolve a variety of inquiries, varying depending on customer interaction, in a timely fashion.
  • Complete cross training opportunities as they arise.
PAY: $18-20/hr + Benefits )medical, dental vision) Contract -to- permanent

Schedule: 8:30-5pm Monday - Friday
(3 days remote; 2 days in-office- Long Beach)

  • High School Diploma or equivalent.
  • Minimum of 1-2 years Customer Service experience in healthcare
  • Strong inbound and outbound telephonic skills, or the ability to quickly learn
  • Intermediate keyboarding and computer skills including Microsoft Office
  • Strong written and verbal communication, active listening and time management skills
  • Bilingual (any language) candidates are prioritized.

For More Information:

Morgan Stephens ofrecemos reclutadores que hablan Espanol

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