A leading world-wide non-profit is seeking a Crisis Worker / Program assistant to work with experience and interest in the homeless population. This is a temporary position that may go permanent.
JOB SUMMARY: Crisis Worker / The Program Assistant provides primary support of clients in residential facilities in support of program goals and objectives. Oversees daily shelter activities; enforces program rules and regulations; performs intake process and log entries; Provide a safe and orderly environment; and maintains cleanliness and safety of the facility.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Ability to work collaboratively within a team made up of workers who have a variety of job responsibilities (e.g. administration, case management and).
Assists in maintaining the cleanliness of the facility (sweeping, mopping, emptying trash, cleaning surfaces, etc.)
Assists in maintaining safety of clients and staff (CPI de-escalation, contacting 911, incident reporting, etc.). Responsibilities vary based on availability of security at location.
Makes log entries for assigned shift.
Informs Supervisor and all appropriate staff of all potential or existing program concerns relating to client and facility safety / security. Documents information in log book or other designated record. Provides urgent reports via phone when necessary.
Assist in providing safe storage and access for clients’ self-administration of medication, as needed.
Performs all other related duties as assigned
EDUCATION and EXPERIENCE:
High School diploma or GED required.
Six months experience in the human service or customer service field, preferably with persons who are homeless.
Basic computer skills in MS Office Software, web browsing, and navigation of MS Windows platform; or a willingness to be trained on developing computer skills.