About us: Morgan Stephens represents the nation’s top healthcare systems offering the highest compensation and benefits to our top candidates. We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the United States, we have successfully served the needs of our employees and clients by placing thousands of quality healthcare professionals into organizations seeking top talent.
Open Position: We are currently seeking ambitious healthcare professionals for a Patient Authorization Representative position. This position will provide daily pre-certification billing activities and communications between customers and insurance companies. Patient Authorization Representatives regularly obtain pre-certifications from insurance companies for services to be rendered at customer outpatient facilities for further patient treatment and project management planning.
JOB RESPONSIBILITIES: Upon regular receipt of patient data, create patient accounts with critical data for project organization in a centralized database. Using great discretion and confidentiality for HIPAA compliance, review the patient demographic and medical information to determine critical points for medical project management. Contact applicable insurance companies, through internet or phone depending on requirements, and relay pertinent patient information to them for billing and medical pre-authorization purposes. Document information from insurance entities and gather into appropriate databases for approval or denial reference and further reporting needs. Report daily to company and customer contacts the status of project work. Attend to other initiatives and goals as assigned.
JOB REQUIREMENTS: HS Diploma and 1+ year of professional work experience, preferably in an office setting. Previous work in billing offices or in clinical settings, particularly cancer centers preferred. Skillful with medical terms. Must have at least 3 years Prior Authorization Experinece Must be proficient in MS Word, Excel, Outlook, Internet browsing and search functions, and a good overall knowledge of searching and data entry functions in database programs. Must have excellent phone/email communication skills and be customer service oriented. Proven experience self-managing and motivating to work through independent projects. Will work directly with supervisor, but must be able to work unsupervised Excellent customer service skills, written and oral communications skills and an ability to interface both externally with customers and inter-departmentally. Willingness to assist with a variety of tasks Experience working in a goal oriented, delivery focused, and dynamic environment. Working Conditions: The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. No travel is expected.